The CCNA is your entry level for training in Cisco. This will enable you to operate on the maintenance and installation of routers and switches. Fundamentally, the internet is based upon huge numbers of routers, and large companies who have several locations rely on them to allow their networks to keep in touch.

It's vital that you already know a good deal about computer networks and how they operate and function, as networks are connected to routers. If not, it's likely you'll run into difficulties. You might first take a course in the basics (for example Network+, perhaps with A+) before getting going with CCNA. Look for a training provider that can offer this as a career package.

We'd recommend a bespoke training program that covers everything you need to know prior to getting going on the Cisco CCNA.

For the most part, a normal student doesn't have a clue what way to go about starting in the IT industry, or what area they should look at getting trained in. What are the chances of us grasping the day-to-day realities of any IT job when we've never done it? We normally don't even know anybody who works in that sector anyway. To work through this, there should be a discussion of many different aspects:

* Your hobbies and interests - these often show the things will satisfy you.

* Is your focus to obtain training for a certain reason - e.g. is it your goal to work at home (being your own boss?)?

* Does salary have a higher place on your wish list than anything else.

* There are many ways to train in Information Technology - you'll need to pick up some background information on what differentiates them.

* Having a good look at how much time and effort you'll make available.

In actuality, it's obvious that the only real way to seek advice on these issues will be via a meeting with an advisor that has experience of Information Technology (and specifically it's commercial needs.)

It's quite a normal occurrence for students not to check on something of absolutely vital importance - how their training provider breaks up the courseware elements, and into what particular chunks. Typically, you'll join a programme staged over 2 or 3 years and receive a module at a time. While this may sound logical on one level, consider this: What if there are reasons why you can't finish every exam? Maybe the prescribed order won't suit you? Due to no fault of yours, you may not meet the required timescales and consequently not get all your materials.

The ideal solution is to have every piece of your study pack posted to you immediately; every single thing! Then, nothing can hinder your progress.

Please understand this most important point: You have to get round-the-clock 24x7 instructor support. You will have so many problems later if you don't heed this. Look for training where you can access help at all hours of the day and night (even if it's early hours on Sunday morning!) Ensure you get direct access to tutors, and not a call-centre that will take messages so you're waiting for tutors to call you back when it's convenient for them.

Top training providers provide an internet-based round-the-clock system pulling in several support offices from around the world. You're offered an interface that accesses the most appropriate office no matter what time of day it is: Support when you need it. Never compromise when it comes to your support. The majority of students who fall by the wayside, just need the right support system.

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